National Service Centers

These independent facilities have been contracted by KENWOOD U.S.A. Corporation to provide warranty and repair service for all KENWOOD products.

Note: KENWOOD mobile DVD & Navigation systems requiring service should be sent directly to one of the National Service Centers listed below.

*Important Out of Warranty Repair Information*
Please be advised that upon evaluation, out of warranty units may be determined to be "not repairable" due to parts availability. Before sending any products for repair, we recommend that you contact the service location for information regarding your specific model, out of warranty service fees, and return shipping charges. KENWOOD will not be held responsible for installation or shipping charges in accordance with the service of out of warranty units.

For additional assistance please contact us.

Name / Address / Phone Products Serviced

UNITED RADIO, INC.
5717 ENTERPRISE PARKWAY
EAST SYRACUSE, NY 13057

https://www.unitedradio.com/
Phone: 315-446-8700 (Car Entertainment)
Phone: 866-877-3784 (Land Mobile Radio)

Car Entertainment
Land Mobile Radio
Amateur Radio

FTH Group, Inc.
21127 Commerce Pointe Drive
Walnut, CA 91789
https://www.fthgroupinc.com/

Car Entertainment
Land Mobile Radio
 

EXCEL ELECTRONICS
#1003 CALLE ACAPULCO
SAN JUAN, PR 00920
Phone: 787-781-3181

Car Entertainment

Parts Distributors

KENWOOD Authorized Parts Distributors listed below will provide you replacement parts, manuals and certain accessories with the part number, cost, and shipping and handling of the requested items(s).

PacParts Inc.
1860 W Carson Street, Suite 102 Torrance, CA 90501
Phone: 800-421-5080
Phone: 310-515-0207
Fax: 800-782-5747
https://www.pacparts.com

East Coast Transistor Parts, Inc.
2 Marlborough Road West Hempstead, NY 11552
Phone: 800-776-2626
Phone: 516-483-5742
Fax: 800-733-5904
https://www.eastcoasttransistor.com